Privacy Policy
TabPass lets a bar or restaurant offer its own paid membership through a pass in Apple Wallet or Google Wallet — no app to install. This policy explains what information we handle to make that work, and the short version is: we collect the minimum needed to run your membership, we never sell personal information, and you can ask us to delete your data at any time.
Information we collect
- When you join a membership: your name, phone number, email address, and date of birth (memberships that include alcoholic beverages require you to be 21 or older; venue staff still check ID in person).
- Payment details: handled entirely by Stripe, our payment processor. Card numbers never touch TabPass servers.
- When your pass is scanned: the visit — which venue, date and time — and any redemption of a membership benefit.
- Technical basics: standard logs (such as IP address and device type) needed to run and secure the service.
How we use it
- To issue and update your wallet pass, track your membership status, and apply your benefits each cycle.
- To let the venue you joined manage its own membership program — your information is shared with that venue, since the membership is theirs.
- To send service messages (receipts, membership changes). Marketing messages are sent only with your consent, and every one includes a way to opt out.
- To prevent fraud and keep the service running.
What we don't do
- We do not sell personal information.
- We do not share your information with venues other than the one(s) whose membership you joined.
- We do not use your data for third-party advertising.
Service providers
We rely on a small set of providers to operate: Stripe (payments), Apple Wallet and Google Wallet (pass delivery on your device), and infrastructure and email providers that process data on our instructions. Each receives only what it needs to perform its role.
Your choices
- Cancel a membership at any time from the back of your pass or the member portal.
- Request a copy of your information, or ask us to delete it, by emailing hello@tabpass.app. We honor deletion requests except where records must be kept for legal or payment reasons.
- Opt out of marketing messages at any time; service messages about an active membership continue while the membership does.
Data security & retention
Personal information is encrypted in transit and at rest, access is limited to those who need it, and we keep data only as long as needed to provide the service or meet legal obligations.
Age
TabPass is not directed to anyone under 21, and we do not knowingly collect information from anyone under 21.
Changes & contact
As TabPass launches publicly, this policy will be updated and the effective date above will change. Questions, requests, or concerns: hello@tabpass.app.